Privacy policy

Effective Date: February 9, 2024

This Privacy Policy describes the types of information gathered by ELKDOG, INC. dba Elkdog Workwear (“Elkdog Workwear” “us” or “we”) in the process of providing our website (www.elkdogworkwear.com ) (the “Site”) and the retail and other services, product information, software, updates, data, and materials we provide (collectively, the “Service”), how we use it, with whom the information may be shared, what choices are available to you regarding collection, use and distribution of information and our efforts to protect the information you provide to us through the Service.

1. Information We Collect

1.1 Personal Information We collect personal information that you provide to us directly. This happens when you: register or create an account (e.g., your name and email address); purchase services or products (e.g., the billing information associated with your debit/credit card). Please note that we do not store credit/debit card numbers. Information collected:

  • Registration Information: Name, email address.

  • Purchase Information: Billing information (excluding credit/debit card numbers, which are handled by our payment processors).

1.2 Automatic Information We collect information automatically as you use our Service, including:

  • Usage Data: Viewing history, search activity, IP address, device and browser information.

  • Location Data: Geographic location for location-based services.

  • Interaction Data: Email interactions (e.g., open and click rates).

1.3 Information from Third Parties We may receive information from third-party service providers, including payment processors, analytics services, and marketing partners.

2. How We Use Your Information

We use your information for:

  • Service Operation: To process orders, manage accounts, and provide customer support.

  • Improvement: To enhance and personalize our Service, including marketing and analytics.

  • Communication: To send updates, promotional materials, and respond to inquiries.

  • Legal Compliance: To comply with legal requirements and protect our rights.

3. Cookies and Similar Technologies

3.1 Cookies Cookies are small files placed on your device. We use cookies to remember your preferences, track usage, and serve relevant ads. You can manage cookies through your browser settings.

3.2 Other Technologies We use similar technologies like pixels and tags to collect information about your interactions with our Service. Third-party advertisers and analytics services may also use these technologies.

3.3 Opt-Out You can opt-out of targeted advertising and tracking through browser settings or by using privacy tools provided by third parties.

4. Sharing Your Information

We may share your information with:

  • Service Providers: For tasks such as payment processing, analytics, and customer support.

  • Advertisers and Marketing Partners: For targeted advertising and campaign measurement.

  • Business Partners: For joint products or services.

  • Legal Compliance: To comply with legal obligations or during business transfers.

4.1 Anonymized Data We may use and share aggregated and anonymized data that cannot identify you personally.

5. Social Media and Third-Party Links

Our Service may include social media features and links to other sites. Your interactions with these features are governed by the privacy policies of the respective social media sites.

6. Do Not Track Settings

We do not alter our practices in response to “Do Not Track” signals from your browser.

7. Controlling Your Personal Data

You can manage your personal data by:

  • Access and Correction: Update or correct your information through your account settings or by contacting us.

  • Opt-Out: Unsubscribe from marketing communications via email or SMS.

  • Cookies: Adjust cookie settings in your browser.

8. Data Retention and Account Termination

You can close your account by contacting us at clancy@elkdogranch.com. We may retain certain data as required by law or for legitimate business purposes. Deleting your account may not remove data collected through cookies and other tracking technologies.

9. Children’s Privacy

Our Service is not intended for individuals under 16. We do not knowingly collect data from children under 16. If you believe we have collected such data, please contact us to request its removal.

10. Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is entirely secure.

11. EEA Users

We comply with the General Data Protection Regulation (GDPR). EEA users have rights to access, correct, and delete their personal data. Contact us for assistance with these rights.

12. California Residents’ Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including rights to access, delete, and opt-out of the sale of personal information. For more information or to exercise these rights, contact us at clancy@elkdogworkwear.com or 970-236-6601.

13. Modifications to This Policy

We may update this Privacy Policy. We will post significant changes on our website and notify you as required. Continued use of our Service after changes constitutes acceptance of the updated policy.

14. Contact Information

For questions or concerns about this Privacy Policy, contact us at:

  • Email: clancy@elkdogworkwear.com

  • Phone: 970-236-6601

  • Address: Elkdog Workwear, 306 Redstone Blvd, Redstone, CO 81623

SMS/Text Messages

When you consent to receive SMS (text messages) from us, we collect your contact information for sending marketing communications, including cart reminders. You can unsubscribe by replying “STOP” to any message. For questions, contact us at clancy@elkdogworkwear.com or 970-236-6601. For further information please see section 9. Mobile Terms of Use of the Elkdog Workwear Terms of Service policy.

Policy last updated: August 4, 2024